Instead of panicking, we took a problem solving approach that involved multiple steps and resulted in a full-blown change management effort with our label supplier, manufacturer, trucking company and client. Here's some of the key skills that can help you solve problems effectively. Be the leader that shows maturity, acts courageously, and requires accountability. This is where a leader must trust herself and her intuition enough to challenge the team until accountability can be fairly enforced and a solution can been reached. EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, Michigan Economic Development Corporation BrandVoice, problems are the same – just packaged differently, challenge the team until accountability can be fairly enforced, passionate explorer who knows their own workplace dot and its intersections, much greater sense of your sphere of influence, more difficult because you are more likely dealing with self-promoters, get their hands dirty and solve problems together. Implementing a solution too early may not fully address the problem. Leaders often possess problem solving capabilities, but it is up to them to make those capabilities work properly. Yes, communication is a fundamental necessity. This is why they say failure serves as the greatest lesson in business and in life. Leadership means dealing with the day-to-day operations of a business, as well as working toward growing and adding new income. Problem solving is the essence of what leaders exist to do. Instead, be the type of leader who sees problems as "opportunities" and focus on the positive aspects of working through the issue. This is when problem solving becomes a discouraging task. You know that you have great leadership in your organization when problem solving becomes a seamless process that enables the people and the organization to grow and get better. Today's effective problem solving means being able to gather as many facts as possible and putting those facts to use in coming up with a solution. As Karl Popper, one of the most influential 20th century philosophers of science, once eloquently stated, “All life is problem solving.” I’ve often contended that the best leaders are the best problem solvers. Sound familiar? Dwelling on the negative will only bring down morale. Transparent communication requires you to break down silos and enable a boundary-less organization whose culture is focused on the betterment of a healthier whole. The best way to grow as a leader is to pay close attention to what results from any decisions that are made. Without strategy, change is merely substitution, not evolution. With as many problems as we are all faced with in our work and life, it seems as if there is never enough time to solve each one without dealing with some adversity along the way. Problem solving is the greatest enabler for growth and opportunity. In the end, problem solving is about people working together to make the organization and the people it serves better. My goal is to prepare organizations to lead in the age of personalization– to achieve maximum growth and significance in the workplace and marketplace - as the individual. The way you do it impacts your team, and your company's future. You will also want to assess the degree to which the problem has affected the overall business. This is why today’s new workplace must embrace an entrepreneurial spirit where employees can freely navigate and cross-collaborate to connect the problem solving dots; where everyone can be a passionate explorer who knows their own workplace dot and its intersections. As such, they never see the totality of what the problem represents; that it can actually serve as an enabler to improve existing best practices, protocols and standard operating procedures for growing and competing in the marketplace. You may opt-out by. They tackle problems head-on and get on with the business of driving growth and innovation. In a workplace where silos exist, problem solving is more difficult because you are more likely dealing with self-promoters – rather than team players fostered by a cross functional environment.. Competitors equally create problems for us when they unexpectedly convert a long-standing client, establish a new industry relationship, or launch a new product, brand or corporate strategy. This is almost impossible to gauge when you operate in silos that potentially keep you from having any influence at all. Rather than viewing this problem simply as a hurdle that could potentially lose us the client, we took proactive measures (and a financial investment) to show our new client that we were capable of not only solving the problem – but earning their trust by responding promptly and efficiently with a comprehensive step-by-step incident report that included our change management efforts. I’ve always believed that you don’t know the true potential and character of a person until you see the way they solve problems. Unnecessary silos invite hidden agendas rather than welcome efficient cross-functional collaboration and problem solving. This helps you move forward, equipped with the information you need to run your business in the future. I help organizations build high-performance leaders, teams and cultures focused on inclusion and the power of individuality. The best leaders never lose their cool, even when it seems as though there is every reason to panic. They see well-beyond the obvious. Knowing that frees you to ask 'dumb questions' and come up with 'crazy ideas.' A solid strategy must be implemented in order to solve any problem. If problem solving creates chaos, you may have a serious leadership deficiency. They anticipate the unexpected and utilize the strengths of their people to assure the strategy leads to a sustainable solution.